Services
We offer the following services:
Service, Repair and Support
- Remote support services
- Equipment disposal
- Technical help desk support
- On-Site telecommunication support
- On-site networking support
- On-site software support
- On-site hardware support
- Individually Priced Services
- Prepaid Service Account
- Customized Solutions
Data Storage and Management Installations
- Business Class
- Windows® SMB Server
- Network-Attached Storage
Networking Services
Networking is one of the most important topologies when it comes to information technology implementation for any business. It is virtually the entire core of a company’s infrastructure which is essential for any technology to function properly. Advantage Point specializes in network infrastructure implementation as they study the company’s business processes and then configure the network accordingly. This enables the company to get maximum efficiency of their network and also have a strong base setup for the future so new implementations and developments can all be built off that base core.The following are some of the networking services we provide:
- Workgroup
- Create a WAN
- Domain Based
Network/Telecommunication Wiring
- Providing Internet and VIOP ISP Services
- Cabling Services
- Analog Line Service
Wireless Networking
- Secure wireless networks
- WAN wireless networking
- Bluetooth networking
Wireless Network Advantages
Your office information can be with you wherever you are: at your desk or in your conference room, at home on the couch or in an airport or another Wi-FI hot spot. Let ICS get you connected so your business is mobile, but your data is secure.
Network Printing
- Print Servers
- All-in-one Copy Centers
- Laser Color/Black and White Network Printers
- Personal Printers
- Email/Network scanners
Remote Support
- VPN Services
- Also offering remote desktop services
- Internet Remote Software Services
Hardware implementation/customization
- Custom Built Servers
- Custom Built Workstations
- Provide 3rd party hardware customization
- Support and provide 3rd Party hardware
Data Security Installations
With identity theft and Internet threats proliferating, it makes sense to be proactive about data security. Don't compromise your business data or that of your customers.
In today’s technology growth security is becoming an immense issue. The more superior our technology gets the more vulnerable it becomes. As an information technology consulting firm, security is one of our most important issues we focus on. This is something that should never be overlooked yet it should always be top priority. At Advantage Point we focus on your infrastructure and provide you solutions that will allow you the luxury of using the most up-to-date and unique technologies out there, but on the same token keep you secure so your infrastructure is never breached.
The following are some of the security services we provide:
In today’s technology growth security is becoming an immense issue. The more superior our technology gets the more vulnerable it becomes. As an information technology consulting firm, security is one of our most important issues we focus on. This is something that should never be overlooked yet it should always be top priority. At Advantage Point we focus on your infrastructure and provide you solutions that will allow you the luxury of using the most up-to-date and unique technologies out there, but on the same token keep you secure so your infrastructure is never breached.
The following are some of the security services we provide:
- Virus Protection software
- Firewall software/hardware
- Encryption software
- Networking Monitoring software
- Site surveillance software/hardware implementation/customization
- Secure Remote connections for business to business back office functions
Voice over IP Integration
Telecommunications is growing rapidly in the VOIP technology as more companies are getting involved in the global markets. With VOIP it makes long distance communications simple and very cost effective. It essentially makes virtual voice networks for companies so they can use it externally and internally within their business practices.
There are already several cases where ICS has helped business community members to convert to the VoIP technology save the money and get extended telecommunications functionality. There are two main benefits of Voice over IP technology:
- The first, more and better functionality. VoIp technology provides a more flexible and feature- reach system. For example, ability to have the same telephone number wherever you are - at home or on the road. Or ability to connect people's home-office numbers to be a part of the corporate telephone system, or ability to call local number and speak overseas at the cost of the local call.
- The second reason is drastically lower cost. Indeed why pay more if there is a way to pay less without sacrifice in quality? On average the savings amount to 10 times of the cost of traditional switched lines even with great discounted plans.
We will help you with:
- Defining requirements for your VoIP project
- Planning, design, and implementation
- Integration of VoIP system into your company network.
- Post-production monitoring and support.
Convert to VoIP telecommunications now!For additional information please call 416-444-9979.
Web Services
The internet is a powerful tool and correct use of it can lead to tremendous cost savings, increase in productivity, advertisement lead generation, E-commerce market revenues, and to simplify business processes. It is essentially an endless pool of knowledge in where every aspect of a business can be applied to. Here at Advantage Point we provide these ideas with our extensive experience in the web market, and help you use the power of the internet to the greatest possible degree fitting your needs and budget.
The following are some of the web services we provide:
- Create/Manage/Host websites
- E-Commerce websites
- Develop Business to Business communication websites
- Email servers
- Web File Storage (FTP Accounts)
- Internet Advertisement Services
In-Store Service Centers
Count on ICS for fast, reliable repairs, upgrades, warranty service, data migration, software installation, troubleshooting, security updates, and more.
- On-the-Spot Assessments
- While-You-Wait Upgrades
- Manufacturer Warranty Service
- Flat-Rate Repairs
Microsoft Dynamics CRM 3.0
Infuse your organization with new levels of customer intelligence using Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers. With Microsoft CRM, you can create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook—the applications your employees probably use every day. From Outlook, employees access Microsoft CRM sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business. It’s CRM that works—and works very well—because it works the way your users already do, works the way your business already does, and works the way technology should.
Works the way you do
Microsoft CRM is quite simply the fastest and easiest way to add CRM capabilities to any organization that uses Microsoft Office or Outlook. Because it was designed to partner with Outlook, Microsoft CRM delivers lower training costs, broader user adoption, less application-switching, higher productivity, and an incredibly rapid return on investment.
Microsoft CRM can give your employees direct access to customer information through Microsoft Outlook or Microsoft Outlook Web Access (OWA), enabling access to the information they need when they need it, in the office or on the road. Microsoft CRM lets you work the way you want to work with features such as:
- Tight integration with Microsoft Office and Outlook, allowing employees to easily pull information from Microsoft CRM into Office applications such as Microsoft Excel spreadsheet software and Word.
- Quick and easy access to your data through context-sensitive information for populating forms or taking next steps without changing screens.
- Customized workspaces that allow users to create, save, and reuse favorite views of customer data without the distraction of unneeded information.
- Service Calendar that allows service schedulers and dispatchers to schedule activities by resource, time, or service.
- Powerful reporting and analysis tools that make it easy to identify opportunities and problems at a glance.
- Great mobile support that allows field workers to get instant access to customer data from any personal digital assistant (PDA), laptop, or browser.
Works the way your business does
Microsoft CRM not only slips right into your employees’ lives without disruption, it also adapts easily to your existing business workflow and processes. You or your information technology (IT) partner can quickly modify application forms, data fields, and relationships and add new activities and objects without writing a single line of code. This makes it easy to tailor Microsoft CRM to suit your needs and fit your business like a glove. You’ll also find a number of elegant workflow innovations that speed use, including next-step suggestions and automatic task assignment. Microsoft CRM also includes capabilities such as:
- A new marketing automation module that makes it easy to build customer or lead lists, create targeted marketing campaigns, track the progress of those campaigns, and follow up on campaigns.
- Quick Campaign wizard that allows marketers and salespeople to send out e-mail blasts to targeted lists and track response.
- Service scheduling that allows you to centrally manage all aspects of a service request, from logging and dispatching to tracking and follow-up.
- Easy customization of Microsoft CRM to your business workflow by adding custom objects and activities, designing custom views for different users, and building business logic into the CRM so that Microsoft CRM automates repetitive tasks, tells users next steps, sends e-mails, and raises alerts for open items—nothing falls through the cracks, giving your customers a better experience.
- Flexible reporting that enables managers to easily see how your business is doing—CRM data can be transferred into Microsoft Excel for analysis or into Microsoft Share Point Portal Server for updating executive dashboards or collaborating on customer-related documents.
Works the way technology should
Microsoft CRM works the way your IT staff wants it to because it’s based on proven, industry-standard Microsoft technology that’s easy to learn and work with. You’ll enjoy a rapid, low-cost deployment; low support costs; and easy scalability as your business grows. IT-friendly features include:
- Easy to modify forms, data fields, and information relationships so that users can get the customized information they need.
- Streamlined installation diagnostic tools that reduce setup time and help ensure a successful deployment of Microsoft CRM.
- Fast data searches across large volumes of customer data that help users find the information they need.
- Easy to use step-by-step Microsoft Exchange Connector Deployment Wizard that simplifies Microsoft CRM integration with Microsoft Exchange and Outlook.
- Simple and fast connectivity to external data sources that gives user’s access to relevant information.
- Advanced management and notification tools that are centralized and give the IT staff the right information to manage a CRM system.
Printer RepairsICS is the #1 Office Equipment Service & Repair Center for Laser Printer Services, Printer Cartridges, Refurbished Printers and Parts. We service and stock parts for Printers, Plotters, Copiers, and Fax Machines. We service and repair HP Printers (Hewlett Packard), Xerox, Lexmark, Epson, Canon, Brother, Samsung and more.
ICS provides corporations, small businesses and individuals with certified on site, in home, and carry in printer repair services and upgraded printer parts. Our qualified technicians provide services that include printer repair, printer cleanings, original printer repair maintenance kits, fax & officejet repair, large format printer repair and factory printer warranty support.
